Includes email confirmation, phone code, and ID upload.
Varies slightly based on the selected cryptocurrency network.
Depends on the specific game provider and jurisdiction.
Includes roulette, blackjack, and poker variants.
Registration and Verification
New users must complete a three-step registration process that begins with entering a valid email address and creating a secure password. The system immediately sends a confirmation code to the provided inbox, which must be entered to activate the account. Following this, users are prompted to verify their phone number via an SMS code before they can access the main lobby.
Identity verification is mandatory for any withdrawal request and typically requires uploading a government-issued ID and a proof of address document. This process usually takes between 24 and 72 hours to complete, depending on the volume of requests and the specific jurisdiction of the user. Failure to submit clear images of these documents will result in a temporary hold on the account until the review is successful.
- Email and phone confirmation required immediately.
- ID upload necessary for cashing out funds.
Game Library and Categories
The platform organizes content into distinct sections including Slots, Live Casino, Table Games, and a dedicated Sportsbook area. The Slots section features hundreds of titles from various software providers, often grouped by theme or volatility. The Live Casino section offers real-time dealer interaction with up to four simultaneous tables for roulette and blackjack.
Users can filter games by provider, release date, or jackpot size using the sidebar tools. The sportsbook section displays live odds for major sporting events with a bet slip that updates automatically upon selection. Some games require a minimum balance threshold of 10 credits to start, while others allow free play modes for testing mechanics.
- Slots, Live Casino, and Sportsbook sections available.
- Filters for provider, theme, and jackpot size.
Financial Transactions and Limits
Deposits are processed instantly for most cryptocurrency options, allowing users to fund their accounts within five minutes of transaction confirmation. The platform supports a range of digital assets, including Bitcoin, Ethereum, and stablecoins, ensuring compatibility with various wallet types. Withdrawals generally undergo a security review period of 24 to 72 hours before funds are released back to the original payment method.
Account limits vary based on the user's verification status and the selected payment method. Unverified accounts may face lower transaction caps, while fully verified users often enjoy higher daily and monthly thresholds. Users can adjust their own deposit limits through the account settings menu to promote responsible gaming practices.
- Crypto deposits processed in under five minutes.
- Withdrawal review window is 24 to 72 hours.
Support and Responsible Gaming
Customer support is accessible via live chat and email, with response times typically ranging from 10 to 30 minutes during peak hours. The support team assists with account recovery, payment issues, and game rule clarifications. Users can also find a comprehensive FAQ section covering common topics like bonus terms and mobile app installation.
Responsible gaming tools are integrated directly into the account dashboard to help users manage their activity. Features include setting deposit limits, loss limits, and session time reminders. Users can also self-exclude from the platform for a set period if they wish to take a break from gambling activities.
- Live chat support available 24/7.
- Self-exclusion and deposit limit tools included.
Additional Resources
Frequently Asked Questions
How long does the identity verification process take for Perpetual Casino?
The verification process typically takes between 24 and 72 hours, depending on the volume of requests and the clarity of the submitted documents.
Can I use the same balance for both the casino and sportsbook?
Yes, Perpetual Casino uses a single shared wallet for all gaming activities, allowing seamless movement of funds between slots and sports betting.